case_id,days_after_delivery,issue,item_price_paid,shipping_paid,tax_paid,accessory_value,downloaded,duplicate_shipping,request
R01,12,damaged on arrival,80.00,8.00,7.04,,n,,The blender arrived cracked. Refund the order.
R02,8,changed mind,50.00,6.00,4.48,,n,,I do not want the jacket anymore. Refund it.
R03,35,changed mind,120.00,10.00,10.40,,n,,I changed my mind after returning it late.
R04,18,missing accessory,45.00,5.00,4.00,12.00,n,,The camera is missing the listed tripod adapter.
R05,9,digital download failed,30.00,0.00,2.40,,n,,The download link failed and I never downloaded the file.
R06,9,digital download used,30.00,0.00,2.40,,y,,I downloaded the template but now want a refund.
R07,4,gift card,100.00,0.00,0.00,,n,,I bought the wrong gift card. Refund it.
R08,22,duplicate charge,25.00,5.00,2.40,,n,5.00,The same order was charged twice.
R09,16,changed mind with coupon,60.00,7.00,7.76,,n,,I paid $60 after a coupon and changed my mind.
R10,31,damaged on arrival,70.00,6.00,6.08,,n,,The item was damaged, but I reported it after 31 days.
R11,28,damaged on arrival,40.00,4.00,3.52,,n,,The item arrived damaged and I contacted support on day 28.
R12,6,missing accessory,65.00,5.00,5.60,,n,0.00,The box is missing an accessory with no listed value.
R13,14,changed mind,200.00,12.00,16.96,,n,,I changed my mind. Please refund the item.
R14,32,digital download failed,15.00,0.00,1.20,,n,,The download failed, but I contacted support after 32 days.
R15,3,duplicate charge,18.00,4.00,1.76,,n,4.00,The second charge is a duplicate of the first.
R16,10,damaged on arrival,100.00,9.00,8.72,,n,,The headphones arrived damaged.
R17,25,changed mind with coupon,50.00,6.00,6.48,,n,,I paid $50 after a coupon and changed my mind.
R18,7,missing accessory,55.00,5.00,4.80,8.00,n,,The package is missing an $8 cable.
R19,40,changed mind,60.00,5.00,5.20,,n,,I no longer want this item and returned it late.
R20,19,digital download failed,25.00,0.00,2.00,,n,,The link failed, and I did not download the file.
